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Quality Requirements

The competitiveness and position of the Schaeffler Group in the world market is decisively determined by the quality of its products. Faultless quality and reliability of the products and services purchased from suppliers have a corresponding influence on the highly technical production facilities and on the quality of products. The quality requirements of the Schaeffler Group to suppliers and sub-suppliers (customer specific requirements) have been aggregated hereinafter on the basis of international quality standards.

Supplier evaluation

General rules governing use between business partners

A fundamental normative requirement is the monitoring of suppliers in respect of their performance. This applies to suppliers of products, processes and services which are relevant to production or to the end product and is therefore applicable to Schaeffler suppliers. This is an essential part of the continuous improvement process and participation herein is required even without a contractual agreement, as a feature of the cooperation.

Products, processes and services (principle)

Quality requirements governing suppliers of products which affect the end product and of production-related processes and services

The conclusion of this quality assurance agreement is necessary as the basis for cooperation and for imparting customer-specific requirements which must generally be observed. Applicable procedures have been defined on the basis of international quality standards and thus also in accordance with the current level of technical expertise.

Details on individual methods, the extent of their application and any individual templates as applicable, will be regulated by means of Schaeffler standards in future. Since the current level of technical expertise described therein may change, we will make adjustments to this as necessary. For new assignments or projects, we expect the latest standards to be applied in all cases (unless another individual agreement has been explicitly reached), without renewal of the above-mentioned quality assurance agreement.

Furthermore, specific contract volumes shall also apply to special assignment scopes (e.g. embedded software).

Software

Quality Demands Placed on Suppliers of “Embedded Software”

The quality demands placed on suppliers of “embedded software” by the Schaeffler Group have been summarised in the “Quality Assurance Agreement with Software Suppliers” (QSV) on the basis of international standards. This applies to all suppliers who develop and supply the "embedded software" which is incorporated into mechatronic (sub-)systems or (sub-)components at Schaeffler as a constituent part of the control/regulation function.

Quality Assurance Agreement with Software Component Suppliers

Single documents

Tools

Quality Requirements to Suppliers of Type-dependant Tools or Machine Parts

The quality requirements of the Schaeffler Group to our suppliers of type-dependant tools or machine parts and corresponding services, such as electroplating or heat treatment, have been aggregated in the „Quality Assurance Agreement with Tool Suppliers“ on the basis of international quality standards.

This Quality Assurance Agreement is a controlled document and subject to modifications. We will inform you immediately about any revision of the QAA or the corresponding documents. We reserve the right to modify the templates. The valid version of the individual documents is available at our website.

Quality Assurance Agreement with Tool Suppliers

History of revisions Utgåva 2012/05

Please pay regard to the other applicable parts of the Quality Assurance Agreement with Production Material Suppliers:

Single documents

Applicable documents
Appendix 1 8D Report Utgåva 2011/08 8 D-Report Sample Utgåva 2011/08
Packaging Material

Quality Requirements to Suppliers of Packaging Material and Packaging Services

The quality requirements of the Schaeffler Group to suppliers of packaging material and packaging services have been aggregated in the Quality Assurance Agreement with Packaging Material Suppliers on the basis of international quality standards

This Quality Assurance Agreement is a controlled document and subject to modifications. The valid version of the individual documents is available at our website.

Quality Assurance Agreement with Packaging Material Suppliers

Please pay regard to the other applicable parts of the Quality Assurance Agreement with Production Material Suppliers:

Single documents

Applicable documents
Appendix 1 8D Report Utgåva 2011/08 8D Report Sample Utgåva 2011/08
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